Operated by Veonia LLC dba TitleCapture

Last Updated: September 10, 2026

These Terms of Service ("Terms") govern your use of Agentmark, a brand and technology platform operated by Veonia LLC dba TitleCapture ("Veonia," "Agentmark," "we," "us," or "our"), including its websites, applications, professional identity features, marketing tools, reports, AI features, title quotes and estimates, lead features, and related services (the "Services"). By creating an account or using the Services you agree to these Terms and acknowledge our Privacy Policy. Paid services are also governed by the Agentmark Amplify Subscription Terms.

1. Eligibility and Accounts

You must be at least 18 and able to enter a binding contract. You are responsible for the accuracy of your account information, the security of your credentials, and all activity under your account. You may not impersonate anyone or control a profile you are not authorized to control. If you act for a business, you represent that you have authority to bind it.

2. Your Professional Identity

Your Agentmark account is associated with you as an individual professional and is not owned by a brokerage, title company, or other organization because you are affiliated or connected with it. Your account continues when you change brokerages or title companies. We may reclaim or change a profile name or URL for impersonation, trademark, legal, or security reasons; if the account is closed; or if the account has had no login and no active paid subscription for twenty-four (24) consecutive months, after reasonable advance notice to your account email and a reasonable opportunity to preserve the name or URL by logging in. Descriptions of the identity as "permanent" or "yours" refer to its continuity with you across affiliations while Agentmark operates; they do not transfer ownership of our software, domains, or content, and do not guarantee that any feature or the platform will operate indefinitely.

3. Public Information

Information you choose to publish may appear on Agentmark webpages, shared links, QR codes, marketing materials, and search engines. You represent that you have the right to publish it and that it is accurate and not misleading. You may unpublish content through available controls or support; we cannot recall copies others have made.

4. Title Company Connections and Quotes

Agentmark Free (the no-cost Agentmark account) is offered directly by Veonia to eligible professionals, including professionals who register at agentmark.com without coming through a TitleCapture customer, and is not conditioned on referring settlement-service business to any provider. A connection is a quoting and relationship configuration, not an exclusive commitment or an obligation to use that company in any transaction.

Your account supports one connected title company at a time. If you entered Agentmark through a title company's TitleCapture application, you are connected to that company, and you can change or remove that connection by contacting support through in-app chat or support@agentmark.com. If you first created your account directly at agentmark.com, you chose a title company from a selector during registration and may reselect there later. The selector may include title companies that are not current TitleCapture customers; selecting such a company identifies it as your title company but does not provide that company's quotes and does not give that company access to your account information or activity. The former company's approval is not required for any change. When a change takes effect, the former company stops receiving your new activity; quotes already generated with its rates and orders you already submitted to it remain with it.

When connected, estimates use the company's configured fee schedules and rates, and that company can see the quotes you generate with them, including the property and transaction details you enter. Estimates are informational only, may change with transaction facts, underwriting, taxes, premiums, and lender or provider requirements, and are not a binding price or a commitment to close. Amounts you enter yourself, such as commissions, payoffs, or prorations, are your responsibility. Agentmark and Veonia do not provide title insurance, title agency, escrow, closing, legal, tax, or settlement services. An estimate is not a Loan Estimate, Closing Disclosure, or other required disclosure.

5. What a Connected Title Company Can See

A connected title company may see your public profile, your connection details, activity signals such as tool use, dates, and counts (including lead-received indicators), and the quotes and estimates you generate using its rates and fees — in Agentmark or in its own TitleCapture application or widget — including the property and transaction details entered to produce them. It also receives anything you deliberately send it through a contact request or Order Title. A connection alone does not give the title company your private Agentmark lead records or your private AI conversations. Information you include in a quote generated with that company's rates and fees, or in a contact request or order you send to the company, is visible to the company as described above, even if it concerns someone who is also your lead. The Privacy Policy has details.

6. Leads

Lead features let consumers and others contact you. You may use lead information only for legitimate professional purposes consistent with the inquiry and with applicable licensing, advertising, fair-housing, telemarketing, privacy, and anti-spam laws. You are solely responsible for your communications with leads, for obtaining any consent required for calls or texts, and for honoring opt-outs. We do not guarantee the number, quality, or conversion of leads.

7. Order Title

When you use Order Title, you authorize us to transmit the information and documents you provide to the title company you select. You represent that you have authority to provide information about other people included in the order. Submission does not mean the title company has accepted the transaction.

8. AI Features

AI output may be incomplete, inaccurate, outdated, or inappropriate. You must review it before relying on or sharing it. AI output is not legal, tax, financial, appraisal, title, or other professional advice. You may not use AI features for unlawful discrimination, steering, or eligibility decisions in housing, credit, or insurance. We and our AI providers process your inputs and outputs to provide, secure, and improve the Services; providers act on our behalf under contractual restrictions. Your private AI conversations are not shared with your connected title company unless you choose to share them.

9. Paid Services

We may offer optional paid services, including Agentmark Amplify, under the Amplify Subscription Terms. Pricing and billing terms are shown before purchase. A connected title company has no right to any portion of your fees unless separately agreed in a signed writing. Neither a free account nor a paid upgrade requires you to send business to any settlement provider.

10. Your Content

As between you and Veonia, you retain your existing rights in content you submit; third-party materials remain subject to their owners' rights and licenses. You grant Veonia a worldwide, non-exclusive, royalty-free, sublicensable license to host, store, reproduce, adapt, display, distribute, and otherwise use your content to provide, secure, promote (where you have chosen to publish), and improve the Services, and to create aggregated or de-identified data. After deletion or unpublication, the license continues only as necessary for copies already distributed under your prior authorization and for backup, legal, and security retention; it does not authorize new promotional use of the removed content. You are responsible for having the rights to any brokerage marks, listing photos, property data, and other materials you submit. Any feedback or suggestions you provide may be used by Veonia without restriction or compensation.

11. Acceptable Use

You may not:

• use the Services unlawfully, fraudulently, deceptively, or to violate another person's rights;
• upload malware, attempt unauthorized access, probe or disrupt security, or interfere with the Services;
• scrape, harvest, copy, reverse engineer, or systematically extract data or software;
• publish false, misleading, infringing, defamatory, discriminatory, or unlawful content;
• use lead or contact information for spam or communications prohibited by law;
• represent that Agentmark or Veonia provides brokerage, title, legal, tax, appraisal, lending, or settlement services;
• use the Services to discriminate unlawfully in housing or to steer protected groups;
• submit government identification numbers, financial credentials, or other sensitive data to profile, chat, marketing, or AI fields.

12. Intellectual Property; Copyright Complaints

Veonia and its licensors own the Services, software, designs, brands (including Agentmark and TitleCapture), and all related intellectual property. You receive only a limited, revocable, non-transferable right to use the Services under these Terms. To report content you believe infringes your copyright, email support@agentmark.com with the subject "Copyright Complaint," identifying the work, the allegedly infringing material and its location, your contact information, a statement of good-faith belief, a statement under penalty of perjury that the information is accurate and you are authorized, and your signature. We may remove content and terminate repeat infringers.

13. Aggregated and De-Identified Data

We may create and commercialize aggregated or de-identified data derived from the Services for any lawful purpose, provided it does not reasonably identify you or another identifiable source.

14. Third-Party Services

The Services may link to or integrate with third-party products. We are not responsible for third-party services, content, or privacy practices, and your use of them is subject to their terms.

15. Suspension and Termination

You may close your account at any time through in-app support or support@agentmark.com; closing your account also cancels any Amplify subscription. We may suspend or terminate your access immediately for violation of these Terms, fraud, security risk, or unlawful conduct, may suspend paid features for nonpayment, and may terminate for any other reason on thirty (30) days' notice. A failed Amplify payment ordinarily affects paid features only and does not by itself terminate your free Agentmark account; fraud, misuse, and other independent grounds remain subject to this Section. If we discontinue Agentmark as a whole, we will give reasonable notice and an opportunity to export your profile content. Termination of a connected title company's TitleCapture subscription does not terminate your account, though that company's quoting and activity-sharing functionality will end; the company may remain in the directory as a listing only. Sections 10, 12, 13, and 16 through 21 survive termination.

16. Disclaimers

EXCEPT AS EXPRESSLY PROVIDED IN THESE TERMS OR THE AMPLIFY SUBSCRIPTION TERMS, AND TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE," AND WE DISCLAIM ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND WARRANTIES ARISING FROM COURSE OF DEALING. WE DO NOT GUARANTEE AVAILABILITY, BUSINESS RESULTS, LEADS, TRANSACTIONS, SEARCH RANKINGS, OR THE ACCURACY OF AI OUTPUT, PROPERTY INFORMATION, OR ESTIMATES.

17. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, VEONIA AND ITS OFFICERS, EMPLOYEES, CONTRACTORS, AND SERVICE PROVIDERS ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITY. OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM THE SERVICES WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US FOR AGENTMARK IN THE TWELVE (12) MONTHS BEFORE THE FIRST EVENT GIVING RISE TO LIABILITY OR (B) ONE HUNDRED U.S. DOLLARS (US $100). THIS IS ONE COMBINED AGGREGATE LIMIT FOR VEONIA AND THE PROTECTED PARTIES IDENTIFIED ABOVE, COVERING ALL CLAIMS UNDER THESE TERMS, THE AMPLIFY SUBSCRIPTION TERMS, AND RELATED AGENTMARK DOCUMENTS — INCLUDING PRIVACY, CONFIDENTIALITY, AND SECURITY CLAIMS — REGARDLESS OF LEGAL THEORY; IT DOES NOT MULTIPLY BY CLAIM, CLAIMANT, INCIDENT, FEATURE, OR DOCUMENT. THESE LIMITS DO NOT APPLY TO LIABILITY THAT CANNOT LAWFULLY BE LIMITED, DO NOT ELIMINATE REFUNDS EXPRESSLY PROMISED IN THE AMPLIFY SUBSCRIPTION TERMS, AND DO NOT LIMIT YOUR PAYMENT OR INDEMNIFICATION OBLIGATIONS.

18. Indemnification

To the extent permitted by law, you will defend, indemnify, and hold harmless Veonia and its officers, employees, and contractors from third-party claims, damages, and expenses (including reasonable attorneys' fees) arising from your content, your use of the Services, your communications with leads, your violation of these Terms, or your violation of law or another person's rights. We will give you prompt notice of a claim and reasonable cooperation, and you may control the defense with counsel reasonably acceptable to us; a delay in notice relieves you only to the extent it materially prejudiced the defense. You may not settle a claim in a way that admits fault on our behalf, imposes obligations on us, or fails to fully release us without our written consent.

19. Dispute Resolution — Binding Arbitration and Class Action Waiver

Informal Resolution. Before starting arbitration or a lawsuit, you and Veonia agree to try to resolve any dispute informally by sending written notice to the other party (for Veonia: support@agentmark.com with the subject "Dispute Notice") describing the dispute and the relief sought, and to negotiate in good faith for thirty (30) days. This informal-resolution period does not prevent either party from seeking immediate court relief permitted under the Exceptions below.

Arbitration. If the dispute is not resolved, any claim arising out of or relating to these Terms or the Services will be resolved by binding individual arbitration administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules where AAA determines they apply, and otherwise under its Commercial Arbitration Rules. The Federal Arbitration Act governs this Section. The arbitrator has exclusive authority to decide all issues, including arbitrability, and may award the same individual relief a court could. Arbitration will take place in Miami-Dade County, Florida, or by video, telephone, or written submission at your election. Filing, administrative, and arbitrator fees will be allocated as the applicable AAA rules provide; where those rules require Veonia to pay fees, Veonia will pay them. Either party may instead bring an individual claim in small claims court.

Class Action Waiver. YOU AND VEONIA AGREE THAT EACH MAY BRING CLAIMS ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate claims of more than one person or preside over any class or representative proceeding. If this waiver is found unenforceable as to a particular claim, that claim will be decided by a court in Miami-Dade County, Florida, and not in arbitration, and the remaining claims will proceed in arbitration.

Opt-Out. You may opt out of this arbitration agreement by emailing support@agentmark.com with the subject "Arbitration Opt-Out" within thirty (30) days after first accepting these Terms. If you opt out, disputes will be resolved in court under Section 20, the class action waiver will continue to apply to the extent permitted by law, and all other provisions of these Terms remain in effect.

Exceptions. Either party may seek injunctive or other equitable relief in court to protect its intellectual property or to stop unauthorized use of the Services.

20. Governing Law and Venue

These Terms are governed by Florida law and the Federal Arbitration Act, without regard to conflict-of-law principles. Any claim not subject to arbitration will be brought exclusively in the state or federal courts located in Miami-Dade County, Florida, and you consent to their jurisdiction and waive trial by jury to the extent permitted by law.

21. Changes; General

We may modify the Services and these Terms. We will give at least thirty (30) days' notice of material changes to these Terms by email or in-app notice, except that changes required by law or needed to address security may take effect sooner with prompt notice; continued use after the effective date constitutes acceptance. These Terms, the Privacy Policy, and the Amplify Subscription Terms are the entire agreement between you and Veonia regarding the Services; the Amplify Subscription Terms control matters specific to a paid subscription without creating any separate or additional liability cap. If a provision is unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. You may not assign your account or these Terms; we may assign them to an affiliate or successor. Provisions that by their nature should survive termination will survive.

22. Contact

Veonia LLC dba TitleCapture  ·  P.O. Box 560574, Miami, FL 33256 USA  ·  support@agentmark.com